Set up electricity in Carrollton
Most Carrollton homes choose an electricity provider and open the account with it. Oncor delivers the power at most addresses.
In north Carrollton, some homes get electricity from CoServ, a co-op with no provider choice, rather than Oncor. Check the full address before you enroll.
Step 1
Choose a plan for Carrollton
- Each plan priced at your home's usage
- Contract terms and facts label up front
- Sign up online when you're ready
Prices include Oncor delivery charges.
- You choose
- An electricity provider
- Opens your account, bills you, and schedules the start date.
- Delivers the power
- Oncor
- Owns the lines and meter and handles outages, whichever provider you choose.
How to start electricity service in Carrollton
- 1
Choose a plan for the new address
Check which plans serve your full Carrollton address, including the unit number. Listed prices cover the first term only, and many plans renew higher, so look for a plan that renews at the new-customer price.
See Carrollton plansWhat to look for in a first plan
- A simple starting point: a fixed rate with one energy charge, no usage-based bill credit, and no time-of-day pricing.
- On each Electricity Facts Label (EFL), check the average price at 500, 1,000, and 2,000 kWh, the contract length, and the cancellation fee.
- A provider that could be a long-term home. Introductory prices cover the first term only, and many plans renew higher. Look for a plan that renews at the new-customer price.
- Solar panels, a home battery, or an electric vehicle can make plans built for them worth a look.
- 2
Request a move-in and start date
Enroll online or by phone with the provider you chose. Pick move-in (new service), not a switch, and set the start date for the day your responsibility for the home begins.
Have these ready
- The complete service address in Carrollton, including the apartment or unit number
- The account holder's legal name, email, phone number, and requested start date
- Any identity or credit information the company asks for
- A payment method, if a deposit, connection charge, or prepaid balance is due
Timing: request service once your move-in date is firm. A few business days leaves time for address, deposit, or meter questions. Same-day service is sometimes possible at an existing meter; ask about the cutoff and any fee.
- 3
Save the confirmation
Your provider sends the start request to Oncor. Check the address and start date in your confirmation. Schedule the stop at your old home separately; opening the new account does not close the old one.
Utilities to set up in Carrollton
Carrollton spans three counties: most residents live in Denton County, many in Dallas County, and a few in Collin County. Oncor delivers electricity to most of the city, with CoServ in parts of the north.
Electricity
Choose a provider; Oncor delivers
The provider you choose opens the account and arranges the start date with Oncor.
Compare Carrollton plansWater and sewer
City of Carrollton Utility Customer Service
Start online, or call if you're a new customer. Have a lease or proof of ownership and a driver's license ready.
Natural gas, if the home uses it
Atmos Energy
Most homes use Atmos Energy, and CoServ Gas serves some neighborhoods in the north.
Addresses in Carrollton outside retail choice
CoServ Electric's service area covers much of north Carrollton and largely overlaps Oncor's, so nearby addresses can be on different utilities. A CoServ home has no retail plan to choose: the co-op sells and delivers the power, and you join it to start service.
Check an address on CoServ's service map
Electric cooperative
CoServ Electric
ZIP codes mostly inside Carrollton: 75006, 75007, 75010
Local details checked October 2026 with Oncor: outages and contacts, CoServ: setting up service and its service map, Carrollton utility account services, Atmos Energy: contact us, and Census 2020 ZIP code relationship files. Providers can change their contacts; confirm with them before you rely on a detail.
Moving to Carrollton: common questions
Who is the light company in Carrollton?
Most Carrollton addresses involve two companies. Oncor delivers the power and handles outages and meters, and you can't choose it. The retail electricity provider you choose sells the power and sends the bill, and it arranges service with Oncor when you sign up.
Compare Carrollton plansShould I compare Carrollton plans on Power to Choose?
Power to Choose is the state's comparison site, and it can be a good place to find introductory deals. But many of its lowest prices are below what a provider can likely make money at, and a price like that has to be made up somewhere: at other usage levels, or at renewal. Each plan's facts label shows other usage levels, so check its price at 500 and 2,000 kWh, not just 1,000. No facts label shows the renewal price. If you want a provider that could be a long-term home, look for a plan that renews at the new-customer price.
Why renewing can cost more than signing upIs Carrollton electricity deregulated?
For most addresses. Where Oncor delivers, which includes south Carrollton, you choose a retail provider. In the north, some homes are served by CoServ Electric, a member-owned co-op that sells and delivers power itself, so you start with CoServ there.
Can I get electricity turned on the same day?
Sometimes. Same-day activation may be possible at an existing remotely operated meter, but is not guaranteed. Ask the company opening the account about its cutoff time, any extra fee, and the confirmed start date. New construction, inspections, and field visits can take longer.
The lights are already on. Do I still need an account?
Yes, if you are responsible for electricity. The power may still be under the landlord, builder, or previous occupant's account. Arrange your own service for the date your responsibility begins. If you rent, check whether electricity is included or billed through the property before enrolling.
Apartment utilities in TexasWill I have to pay a deposit?
Possibly. The company will tell you whether a credit check or deposit is required during signup. If it asks for a deposit, check the amount, refund terms, and whether you qualify for an alternative. You do not need past electricity bills just to begin an application.
Do I need to be home when power is turned on?
Often not at an existing remotely operated meter. The company opening the account will tell you whether access or an appointment is required. For a newly built home, check with the builder that the permanent meter and any required inspections are ready.